1. Who is responsible
The controller of your personal data is Venture, based in Medellín, Colombia.
- Email: hello@ventureai.com.co
- Phone and WhatsApp: +57 323 503 4002
This policy applies to web.ventureai.com.co and to the demos Venture publishes from this site.
2. What information we receive
Only what we need to help you:
- Information you give us when you message us on WhatsApp or by email, or when you book a discovery call: your name, email, phone number, company and whatever you tell us about your business.
- Information about your visit, only if you accept analytics or marketing cookies: the pages you view, clicks, time on the site, device type and browser, approximate country or city, and where you came from. Session recordings hide what you type and any personal data shown on screen.
We don't ask for sensitive data (health, origin, beliefs, biometrics and the like) or for data about children or teenagers. The forms in the demos are examples: they don't send or store anything you type in them.
3. What we use it for
- To reply to you and give you the information you asked for.
- To schedule and hold the discovery call, and to prepare your proposal.
- To provide the services you hire and to fulfill what we agreed in your contract.
- To send you information about Venture, only if you authorize it, and to stop when you ask.
- To understand how the site is used so we can improve it and measure our campaigns, if you accepted those cookies.
- To comply with legal, accounting and tax obligations, and to protect the site against misuse.
We don't sell or rent your data, and we don't use it for any purpose other than the ones on this list.
4. Your authorization
When you message us, book a call or give us your information through any channel, you authorize us to process it for the purposes above, under the terms of this policy. You can withdraw that authorization at any time, unless we must keep some information because of a legal or contractual obligation.
If you visit us from the European Union, we process your data on these legal bases: your consent, for non-essential cookies; steps you request before entering into a contract, for the discovery call and the proposal; and our legitimate interest, to reply to you and keep the site secure.
5. Who we share it with
We rely on providers that process data on our behalf and only to provide their service to us:
- Cloudflare, which hosts the site.
- Cal.com, to book the discovery call.
- Meta, for WhatsApp and, if you accept it, for its measurement pixel.
- Google, for our company email and, if you accept it, for Google Analytics.
- Microsoft, if you accept it, for Clarity (heat maps and session recordings).
Some of these providers store information outside Colombia, mainly in the United States. We work with providers that offer security and confidentiality safeguards, and by accepting this policy you authorize that transfer. We would also hand over data to an authority that requests it on legal grounds.
6. Your rights
As the owner of your data, you can:
- Know, update and correct your data.
- Ask for proof of the authorization you gave us.
- Find out how we have used it.
- Withdraw your authorization and ask us to delete your data, when there is no legal or contractual duty to keep it.
- Access it free of charge.
- File complaints with Colombia's Superintendence of Industry and Commerce (SIC), after first submitting your request or claim to us.
If you visit us from the European Union, you can also ask us to restrict processing, object to it and receive your data in a format you can take to another provider, and you can file a complaint with the Spanish Data Protection Agency (AEPD).
7. How to exercise them
Email us at hello@ventureai.com.co with the subject “Personal data”, your name, what you need and a way to reach you. We may ask for something that confirms you are the data owner or their representative.
- Requests: we reply within ten business days at most. If we need more time, we'll let you know before that period ends, with the reason, and reply within the following five business days.
- Claims (to correct, update, delete or withdraw): we reply within fifteen business days at most from the day we receive the complete claim. If we need more time, we'll let you know beforehand, with the reason, and reply within the following eight business days.
8. How long we keep it
For as long as our conversation or business relationship lasts, and afterwards for the time required by accounting, tax and commercial rules or the time we need to handle a claim. Analytics data is kept for the period set in each tool, and we delete it once it's no longer useful for improving the site.
9. Security
The site is encrypted (HTTPS), access to your data is limited to the people who need it to help you, and we use providers with recognized security practices. No system is infallible: if an incident affects your data, we'll let you know, and we'll notify the authority when the law requires it.
10. Changes and effective date
This policy is effective as of September 30, 2026. If it changes, we'll publish the new version here with its date, and if the change is substantial we'll let you know through the channel you used to contact us. Cookies are explained in detail in the cookie policy and the use of the site in the terms of use.
This English version is provided for convenience. If there is any difference between it and the Spanish version, the Spanish version prevails.